· Taxes: Your order is subject to applicable state and local taxes unless we have a Government Sales Tax Use and Exemption form completely filled out denoting that said corporation is exempt from sales tax. Appropriate taxes will be applied to outstanding invoices until we receive this document.

· Quotations: Quotations are good faith estimates based on job specification information provided and current material costs. Pricing and schedule are subject to change upon receipt of artwork. Pricing is good for 10 days from the date of the quote and does not include packaging or shipping charges unless specified. Quotations are contingent upon strikes, accidents, fire, availability of materials and all other causes beyond our control. Graphics Central minimum order is $100. Graphics Central policy is 50% payment upfront for purchase of materials and 50% upon delivery based on agreed terms.

· Additional File Set-up/Design Charges: We include normal and customary charges in our pricing for set-up and ripping of art files. If the Client’s files exceed the determined file set-up rate, charges will be based on a rate of $100/hour in fifteen minute increments. The Client will be notified of this charge prior to work being completed and Graphics Central will require authorization before proceeding. The same applies if Graphics Central is creating original artwork, where revisions and additional charges will be billed at a rate of $100/hour if the design takes longer than initially estimated. Graphics Central cannot guarantee the quality of any artwork that is not set-up by Graphics Central and the client is responsible for artwork that is provided for production purposes.

· Substrates: Graphics Central will consult with the Client to determine the substrate and process that will best suit the needs and conditions set forth in the scope of the project. Ultimately, the Client accepts full responsibility for determining if any purchased item will perform to their requirements on the substrate(s) to which they are applied.

· Color Matching: Digital Printing is a 4-color process build. Due to the nature of digital printing, we cannot match PMS colors exactly and give no guarantees to precise color matches. For an additional charge, we will provide a color match swatch on the substrate chosen for the Client’s project and once approved print to that as our equipment specification. The Client understands the process as stated above and the color matching information and has selected the appropriate method for production based on design and color matching criteria.

· Installation: We cannot control weather conditions for our installations. Delays due to inclement weather may result in additional labor and/or travel costs. We reserve the right to determine the point at which weather conditions become too adverse to continue work.

· Job Cancellation: If the Client cancels the order before its completion, the Client shall be responsible for the cost of any proofs, artwork, materials and work done until cancellation notice is received in writing. In addition, Graphics Central reserves the right to charge a 15% cancellation charge over and above the actual charges to cover additional unbilled internal costs including but not limited to internal scheduling, client communications and resources utilized.

· Errors: Imaging errors can occur. Graphics Central will gladly re-image any job that has problems due to an error on the part of Graphics Central. This does not include software limitations or improper setup of a job. Graphics Central will not be held responsible for errors in film work after final client sign-off or neglect of final sign-off. No claims will be honored after 24 hours of receipt of any work.

· Disputes: Clients shall identify to Graphics Central in writing any dispute concerning an invoice within ten days of the date of the invoice. If disputes are not identified in writing, the client has accepted the invoice. Clients must return to Graphics Central any and all work in dispute, accompanied by written explanation. After investigation, errors on our behalf will either be corrected or credited to the client's account.

· Limitation of Liability: Graphics Central’s liability for materials submitted by clients that are damaged, lost, or not returned to the client is limited to the replacement of the unused material. Original artwork is left at the client’s risk and is not subject to replacement. Graphics Central will not assume liability for damaged or lost files, only the damaged or lost media will be replaced.

· Project Start Time: Your project is subject to schedule availability. The start time of any project in production does not begin until all support files and items related to completion of the job are in house, the Client approves the artwork and the Client is accepted for credit and billing.

· Confidentiality: Both Graphics Central and the Client understand that during our business relationship, both parties may make known to the other, confidential information and business trade secrets. It is Graphics Central’s policy to treat such information as confidential and in complete secrecy and we expect the Client to do the same.

· Design Rights: The design, name or mark, or other material in final form that is approved by the Client and selected for use will be the exclusive property of the Client upon final payment of all amounts due. All other design, names, marks and other materials developed in the course of the project shall remain the property of Graphics Central, as is customary in our industry. The Client’s ownership of legal rights in the final form of the item it selects is exclusive to the extent provided by applicable national and international laws. Legal protection and appropriate registration of a design, name, mark or other material developed by Graphics Central is the responsibility of the Client.

· Trademarks and Copyrights: Reproduction in any form, of copyrighted materials without prior permission of the originator is illegal. It is the responsibility of the client to obtain said permission. Graphics Central is in no way responsible for obtaining permission and assumes that the client has obtained permission before the work is submitted.

· Use of Images and References to Completed Work: Graphics Central may, at its sole discretion, use images of completed work and/or refer to Client in Graphics Central’s portfolio and any other marketing materials, including but not limited to press releases, brochures, flyers, signs, and vendor marketing materials promoting Graphics Central and its services.

· Storage of Artwork: A fee shall be associated with any and all files that will be used at a later date if kept over 1 year, upon the request of the Client.

· Payments: Payment is due when invoices are received unless credit terms have been extended with credit references supplied. If payments for past orders are not received, we reserve the right to cancel future orders.

· Legal Fees: Legal fees will be charged equaling 15% of total invoice if dispute goes to any type of collections.

· Agreement: This agreement constitutes the entire agreement between the parties and will supersede all proposals or prior agreements, oral or written and all other communications between the parties relating to the subject matter of this agreement. This agreement may not be varied other than in writing, executed by the duly authorized representatives of both parties. Conditions not specifically stated herein shall be governed by established trade customs. Terms inconsistent with those stated herein, which may appear on Client’s formal order, will not be binding on Graphics Central.

Client acknowledges that Client has read , understands and hereby agrees and accepts these prices, fees, charges, use of images, specification and conditions stated herein and authorizes Graphics Central to perform all work as specified. Client has also been presented with, has read and understands the color matching criteria and has selected the appropriate method for the design. Client understands that Graphics Central cannot guarantee the quality of any artwork that is not set-up by Graphics Central.
Click Box with place to enter name, co name, title and phone number (Collect information electronically for our client history files)